Privacy Policy
Publisehed Date 25 September 2024
EdenX (“we”) respects the privacy of our users ("you" or "user") and is committed to protecting the privacy and security of your personal data. We are aware of the importance of personal data to you (including those who register and use our website on behalf of a business) and wish to explain to you through this Privacy Policy how we collect, use, store, share, transfer, disclose and protect your personal data and rights during your use of our website and related services, important aspects of which relating to your personal data rights, which we have highlighted in bold for your particular attention.
Please read this Privacy Policy carefully before using the website and related services, and confirm that you fully understand and agree before using the Website or providing information to us. We will then use and protect your personal data lawfully in accordance with relevant laws and regulations and this Privacy Policy.
This Privacy Policy applies to personal data processing activities through the official website of EdenX and other related services (collectively, "Services"). If you have any complaints about the security of your personal data, or have any questions, comments or suggestions of this Privacy Policy, you may contact us through the contact details provided in “X. Contact us” of this Privacy Policy.
Contents of this Privacy Policy:
I. How We Collect and Use Your Personal data
II. How We Use Cookies and Similar Technologies
III. How We Share, Transfer and Disclose Your Personal Data
IV. How We Protect Your Personal Data
V. How We Store Your Personal Data
VI. Rights of data subjects
VII. How Do We Protect Personal data of Minors
VIII.Link to other websites and services
IX. Updates of this Privacy Policy
X. Contact us
I. How We Collect and Use Your Personal data
1. Account information
We collect and verify your email address or your third-party account during account creation via a verification code sent to your email to assist you in creating the account. You may also choose whether or not to provide us with the information of your personal avatar, nickname, personal profile when or after you create the account so that we can provide you with a better service or experience. The collection and use of those information is based on your consent.
2. User content
We collect the text, prompts or instructions, images, videos you input, to achieve your use of relevant functions in the Services.
3. Purchase data
When you pay to recharge the platform token EdenCoin（“EDC”）to, our third-party payment processor collects your payment information. We maintain a record of your purchases and your email to manage users’ recharge of EDC. When you spend platform token EDC, we collect your payment and spending history.
4. Content browsing and interactive attention
In the process of your browsing, we will record your usage condition, we will record your click, browse, download, share, follow, feedback, like, comment, etc.. When you add or unfollow a creator on the platform, we will create/adjust the following and follower relationship. When you follow and interact with users on the platform, we may collect information about your interactions in order to maintain the stability of the service. For example, if you browse and share other users' content and visit other users' personal home pages, we will record the interaction between users.
5. Ensure the Operation and Security of Website
When you visit the website and use the services, we will collect information of your visit and use of the website services and store them as web logs. The web logs include your IP information, visit time, device information, web browsing and operation records (including search records). We collect and use those information in order to properly provide you with our services and to ensure the security of our website and the accounts of registered users. The collection and use of those information is necessary to fulfill our statutory obligations or is based on our legitimate interests, in accordance with the applicable laws and regulations.
6. Email Newsletters
When you create the account, you agree to subscribe email newsletters and allow us to send you our business and event news and marketing information. You can withdraw your consent and unsubscribe from the newsletters at any time in an email newsletter from us. Please note that after your unsubscription from the email newsletters, you may still receive from us important notices relating to your use of our services and you can not unsubscribe from such notice.
II. How We Use Cookies and Similar Technologies
We use cookies and similar technologies to ensure the correct functioning of this website and offer you a better experience with browsing and use of this website. Cookies, which are text files that websites store on a visitor‘s device to uniquely identify the visitor’s browser or to store information or settings in the browser for the purpose of helping you navigate between pages efficiently, remembering your preferences, enabling functionality, helping us understand user activity and patterns, and facilitating online advertising. Below is an overview of the types of cookies we and third parties may use to collect information:
Strictly Necessary Cookies. Some cookies are strictly necessary to make our Services available to you. We cannot provide you with our Services without this type of cookies.
Functional Cookies. Functional cookies are used to recognize you when you return to our Services. This enables us to adapt our content for you and remember your preferences. For example, we use functional cookies to remember your choice of language or region.
Analytical or Performance Cookies. We also use cookies for website analytics purposes in order to operate, maintain and improve our Services. We may use our own analytics cookies or use third-party analytics providers.
III. How We Share, Transfer and Disclose Your Personal Data
1. Sharing
We may share your personal data with partners and third-party service providers who assume confidentiality obligations regarding your personal data collected. Your personal data might be shared for functions like purchasing, billing, content reviewing, statistical data analysis services, IM instant messaging service. We will conclude data processing agreements or joint controller agreements, as applicable, with such third-party service providers to ensure that your personal data will be processed by these third parties in a safe and legal way.
We do not sell any personal data to third parties.
Additionally, we will not share your personal data with any companies, organizations and individuals, except for the following situations:
a) With your prior express consent or at your own request, we will share your personal data with third parties.
b) Necessary to perform the contracts to which you are a party (Terms of Use(For EdenX)) and other related legal instruments.
c) Sharing in statutory circumstances: where your personal data is required to be shared in accordance with applicable laws and regulations, legal procedures, litigation/arbitration, government orders, requirements of supervisory authorities.
d) Sharing with third party service providers and business partners: To help us provide you with products and services described in this Privacy Policy, we may entrust third party service providers and business partners with the processing of your personal data. This includes our cloud storage service providers, hotline support providers and technical support providers. We are committed to ensuring that the sharing of personal data necessary for providing services to you is solely for legitimate, legal, necessary, specific, and explicit purposes. We will enter into agreements with third party service providers and business partners requiring them to take appropriate security measures and process your personal data strictly in accordance with this Privacy Policy and any other relevant confidentiality agreements.
e) Other situations prescribed by applicable laws and regulations.
2. Transfer
We will not transfer your personal data to any company, organization or individual, except in the following cases:
a) Where prior express consent or authorization has been obtained from you.
b) In the event of a merger, acquisition, transfer of assets or other similar transaction involving the transfer of personal data, we will give prominent notice of any change in ownership, use of your personal data by email and/or posting on our website or other appropriate means.
We will require the new organization holding your personal data to continue to be bound by this Privacy Policy, otherwise we will require that organization to seek authorized consent from you again.
3. Disclosure of Personal data
We will only disclose your personal data in following situations and only if we take security measures that meet industry standards:
a) We may disclose your personal data specified by you upon your request and in a manner to which you have expressly consented.
b) We may publicly disclose your personal data and to the extent and in the manner in accordance with law, regulation, legal procedures, litigation/arbitration, government orders, requirements of supervisory authorities.
IV. How We Protect Your Personal Data
The security of your personal data is important to us. We have adopted standard industry practices to protect your personal data from unauthorised access/disclosure/use/modification, damage, or loss. To this end, we take the following measures:
a) We take all reasonable and feasible measures to ensure that the personal data collected is minimal and relevant to what is necessary in relation to the purposes for which they are processed. We will retain your personal data for no longer than is necessary for the purposes stated in this Policy, unless otherwise extending the retention period is required or permitted by law.
b) We use cryptographic technologies to ensure the confidentiality of data transmission and storage, and implement trusted protection mechanisms to protect data and data storage servers from attacks.
c) We deploy access control mechanisms to permit only authorised access to your personal data. In addition, we limit the number of authorised personnel and implement hierarchical permission management based on service requirements and personnel levels. Access to personal data will be logged and reviewed by authorised personnel on a regular basis.
d) We carefully select business partners and service providers and incorporate personal data protection requirements into commercial contracts, audits, and appraisal activities.
e) We organise security and privacy protection training courses, tests, and publicity activities to raise employees' personal data protection awareness.
We are fully committed to protecting your personal data. Nevertheless, no security measure is perfect, and no product, service, website, data transmission, computer system, or network connection is absolutely secure.When a personal data security incident occurs unfortunately, we will initiate the emergency plan and take remedial measures to prevent the expansion of the security incident, and we will inform you of the security incident in a timely manner through reasonable and effective means in accordance with the requirements of applicable laws and regulations, and report the handling of the security incident in accordance with the requirements of relevant supervisory authorities.
V. How We Store Your Personal Data
We will only store your personal data for as long as is necessary to achieve the purposes of this Privacy Policy or to comply with applicable laws and regulations.
We determine the duration of storage by considering the following factors: performance of a contract to which you a party (Terms of Use(For EdenX)), special arrangements with you or our business partners, limitations of actions, corporate records management requirements, other applicable legal, accounting, reporting or regulatory requirements on how long certain records must be kept, etc. After these storage periods have been exceeded, we will delete or anonymize personal data.
By using our Services, you understand and acknowledge that your personal data will be transferred and stored in the facilities and servers in Singapore.
VI. Rights of data subjects
Depending on applicable laws and regulations, you may have the right to access, rectification, delete in relation to personal data that we hold about you. These rights will be subject to specific exclusions and exceptions under applicable laws. If you would like to exercise any of the following rights, please contact us through the information provided in “X. Contact us”.
1) Right to Information
You have the right to information on how we process your personal data and the rights you have. We protect your right to information through this Privacy Policy.
2) Right to Access and Copy
You have the right to access and copy your personal data we process upon.
(1) You can Click on “Profile” to access your personal avatar, nickname and personal profile.
(2) You can Click on “Settings” to access your Email address and Google account.
3) Right to Rectification
If any information we are holding on you is incorrect or incomplete, you are entitled to have your personal data corrected or completed based on the purpose of use. You can rectify your personal avatar, nickname and personal profile, change your bound email address and Google account through the routes described in” Right to Access and Copy”
4) Right to erasure
You have the right to obtain from us, under the following conditions, the deletion of your personal data when:
a) the respective processing purpose has been achieved;
b) we have unlawfully processed your personal data;
c) you have withdrawn your consent without another legal basis applying to the data processing;
d) you have objected to the data processing; or
e) in cases where there is an obligation to delete personal data on the basis of applicable laws.
5) Right to restriction of processing
You have the right to request us to process your personal data only to a restricted extent under the following conditions:
a) the accuracy of your personal data is contested;
b) you request limited processing instead of deletion under the conditions of a justified right of erasure;
c) the data is no longer required for the purposes pursued by us, but you need the data to assert, exercise or defend legal claims; or
d) the success of an objection is still disputed.
6) Right to data portability
You have the right to receive from us personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format, as well as the right to request us to forward this personal data to another controller under the following conditions:
a) the data processing is based on consent; or
b) the processing is carried out by automated means.
7) Right to object You have the right to object to the processing of your personal data.
If you object, we will no longer process your personal data unless we can prove compelling legitimate reasons for the processing that outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims on our part.
8) Right to withdraw your consent
You have the right to withdraw consent given to us at any time. As a result, we are no longer allowed to continue the processing based on this consent in the future. This does not affect the legality of the processing carried out on the basis of the consent up to the point of withdrawal.
VII. How Do We Protect Personal data of Minors
EdenX is not intended for minors under the age of 18. Users must be of legal age as stipulated by applicable laws of each country/region to register. If we notice that information of a minor has been voluntarily provided by his/her parent or guardian in the use of the website’s services, or that we have collected personal data of a minor without the prior verifiable consent of his/her parent or legal guardian, we will attempt to delete the data as soon as possible.
VIII. Link to other websites and services
Our Services may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
IX. Updates of this Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. If this Privacy Policy changes in any way, we will post an updated version on this page. Any significant changes will be directly notified to you. We will store the historical versions of this Privacy Policy in our documentation archive. We recommend you regularly review this page to ensure that you are always aware of our information practices and any change.
X. Contact us
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